FAQ
Commission-Free Delivery
Uber Direct
Appfront

Uber Direct + Appfront

Keep 100% of your delivery revenue. Appfront powers your branded ordering experience while Uber Direct handles last-mile delivery — no marketplace commissions, full ownership of guest data, and delivery customers who earn rewards just like everyone else.

How It Works

How Uber Direct + Appfront work together

Appfront handles ordering, guest engagement, and your loyalty program. When a customer places a delivery order, Uber Direct dispatches a driver from their fleet — no marketplace listing, no commission. You keep the customer, the data, and the revenue.

Uber Direct
Uber Direct
Appfront
Delivery dispatch
Real-time tracking
Order routing
Driver status
Delivery zones
Customer notifications
Commission-Free Delivery

Everything you get with Uber Direct + Appfront

Uber Direct provides the delivery fleet. Appfront powers the ordering, loyalty, and guest engagement — so every delivery order is YOUR order, not the marketplace's.

Commission-Free Delivery

Orders through your own channels, delivered by Uber's fleet. No 20-30% marketplace fees — you pay a flat delivery cost and keep the rest.

Own Your Guest Data

Every delivery customer is YOUR customer. Full profiles, order history, preferences — not locked in a marketplace you can't access.

Delivery Rewards Program

Let delivery customers earn and redeem loyalty points just like dine-in guests. Drive repeat delivery orders with rewards they actually care about.

Branded Ordering Experience

Your website, your app, your brand. Customers order from you — Uber just delivers. No competitor listings, no marketplace distractions.

Real-Time Delivery Tracking

Customers track their delivery in real time through your branded experience — not a marketplace app. Your brand stays front and center.

AI-Powered Delivery Marketing

Appfront's AI targets delivery customers with personalized offers and win-back campaigns based on their order history and behavior patterns.

Why Appfront

Why restaurants choose Uber Direct + Appfront

Stop giving away 20-30% of your delivery revenue. Uber Direct + Appfront lets you keep your money, your customers, and your data.

1

Stop paying 20-30% commission

Every order through Appfront + Uber Direct goes through YOUR channels. You keep the revenue instead of handing a third of it to a marketplace.

2

Own the guest relationship

Marketplace customers belong to the marketplace. Appfront customers belong to you — with full data, order history, and direct communication.

3

Delivery customers in your rewards program

No more anonymous delivery orders. Every guest earns points and gets personalized offers — whether they dine in, pick up, or get delivery.

4

AI that drives repeat delivery orders

Appfront's AI learns from delivery behavior to send the right offer at the right time — bringing delivery customers back again and again.

Go Deeper

Explore Uber Direct + Appfront by solution

Dive into specific capabilities and see how restaurants use Appfront with Uber Direct for each part of their delivery strategy.

Online Ordering

Commission-free delivery ordering through your own branded channels.

Loyalty & Rewards

Let delivery customers earn and redeem rewards across all channels.

Mobile App

Your branded app with native delivery ordering and real-time tracking.

AI Marketing

Automated campaigns targeting delivery customers with personalized offers.

Common Questions

Frequently asked questions

Everything restaurants ask about commission-free delivery with Uber Direct + Appfront.

How does Uber Direct integration work with Appfront?
When a customer places a delivery order through your Appfront-powered website or mobile app, Appfront automatically dispatches a driver from Uber Direct's fleet. The order stays in your system, the customer stays on your platform, and Uber simply handles the last-mile delivery. No marketplace listing required.
Do I really save on commission fees?
Yes. When customers order through marketplace apps like Uber Eats, you pay 20-30% commission per order. With Uber Direct through Appfront, customers order through YOUR channels — your website, your app. You only pay a flat delivery fee per order instead of a percentage of your revenue. Most restaurants save significantly on every delivery order.
Can delivery customers participate in my loyalty program?
Absolutely. Since customers order through your Appfront-powered channels, they are fully enrolled in your loyalty and rewards program. They earn points on delivery orders just like dine-in or pickup, and they receive personalized offers based on their order history. No more anonymous delivery customers.
How is this different from listing on Uber Eats?
On Uber Eats, you're listed on a marketplace alongside competitors. You pay 20-30% commission, the customer belongs to Uber, and you have no access to guest data. With Uber Direct + Appfront, customers order from YOUR branded website or app. You keep the revenue, own the guest relationship, and Uber just provides the driver. Same fleet, completely different business model.
How long does setup take?
Most restaurants are live with Uber Direct delivery through Appfront within 1-2 weeks. Appfront's team handles the integration setup, delivery zone configuration, and testing. Once connected, delivery dispatch is fully automated — no manual coordination needed.

Ready for
commission-free delivery?

See how Appfront + Uber Direct lets you keep your delivery revenue, own your guest data, and turn delivery customers into loyal regulars — in a quick 15-minute demo.

Get Started Book a Demo