FAQ

Commission-Free Delivery Ordering with Grubhub + Appfront

Stop paying 20-30% commission on every delivery order. With Grubhub and Appfront, customers order through your branded platform while Grubhub handles the delivery logistics. You keep the revenue, the data, and the customer relationship.

How It Works

Customers order through your branded Appfront website or app. When they choose delivery, Grubhub dispatches a driver automatically. You pay a flat delivery fee instead of 20-30% marketplace commission — and you keep 100% of your customer data.

Your Branded Ordering
Customer Places Order
Grubhub Dispatches Driver
Delivery Completed

Everything You Need for Commission-Free Delivery

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No Marketplace Commission

Eliminate the 20-30% per-order commission that marketplaces charge. Pay only a flat delivery fee per order through Grubhub delivery.

🏫

Your Brand, Your Experience

Customers order through your branded website and app — not a marketplace listing alongside competitors. Full control over design, messaging, and pricing.

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Real-Time Driver Tracking

Grubhub provides live driver tracking integrated into your Appfront ordering experience. Customers see delivery status from dispatch to doorstep.

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Own Your Customer Data

Every delivery order captures customer details — names, emails, preferences, order history. Build profiles for loyalty and remarketing.

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Delivery + Loyalty Together

Delivery customers earn points and rewards just like in-store guests. End anonymous delivery orders and build lasting relationships.

Automatic Driver Dispatch

No driver management needed. Grubhub automatically assigns drivers when delivery orders come in. Reliable delivery infrastructure without the overhead.

Marketplace vs. Commission-Free Delivery

Keep Your Revenue

Marketplace delivery costs 20-30% per order. With Grubhub delivery through Appfront, you pay a flat delivery fee and keep the rest. On a $50 order, that could be $10-15 back in your pocket.

Own the Relationship

Marketplace customers belong to the marketplace. Grubhub delivery customers order through your platform — you own their data, their preferences, and their loyalty.

Control the Experience

Your branding, your menu presentation, your upsells, your promotions. No competitor listings. No marketplace interference with your customer journey.

Reliable Delivery Network

Grubhub gives you access to a massive driver network without the marketplace overhead. Fast, reliable delivery powered by Grubhub infrastructure.

Frequently Asked Questions

Grubhub provides the delivery logistics — drivers, routing, and tracking — while Appfront handles your branded ordering experience. Orders come through your own platform, so you pay only a flat delivery fee per order instead of the 20-30% marketplace commission.

The Grubhub marketplace lists your restaurant alongside competitors and charges 20-30% commission per order. Grubhub delivery through Appfront is a white-label delivery service — customers order through your branded Appfront platform, and Grubhub simply provides the driver. You keep the customer relationship and avoid marketplace commissions.

Yes. Grubhub provides real-time driver tracking that integrates directly into your Appfront ordering experience. Customers see live delivery status updates from the moment a driver is assigned through final delivery — all within your branded platform.

Yes. Unlike marketplace orders where the platform owns the customer relationship, Grubhub delivery orders through Appfront come through your platform. You capture every customer's name, email, order history, and preferences — data you can use for loyalty programs and targeted marketing.

Integration is fast. Once your Appfront ordering platform is configured, Grubhub delivery can be enabled for your locations. Drivers are dispatched automatically when delivery orders come in — no additional hardware or staffing required.

Ready to stop paying marketplace commissions?