FAQ
Commission-Free Delivery
GrubHub
Appfront

GrubHub + Appfront

Keep 100% of your delivery revenue by using GrubHub's delivery network through your own branded channels. Orders flow through your Appfront-powered website or app — customers stay in your ecosystem, and you keep full control of your guest data, your brand, and your margins.

Delivery Integration

How GrubHub + Appfront work together

Customers order through your Appfront-powered branded channels. When a delivery order comes in, Appfront automatically dispatches a GrubHub driver — no marketplace listing, no commission, no loss of guest data.

GrubHub
GrubHub
Appfront
Delivery dispatch
Real-time tracking
Order routing
Driver status
Delivery zones
Customer notifications
Full Delivery Layer

Everything you get with GrubHub + Appfront

GrubHub handles the drivers. Appfront handles the brand, the data, and the guest relationship. Together, you get delivery without the marketplace trade-offs.

Commission-Free Delivery

Orders come through your branded channels and are delivered by GrubHub. You pay a flat per-delivery fee instead of 20-30% marketplace commission — keeping more revenue on every order.

Own Your Guest Data

Every delivery customer is YOUR customer with full profiles — names, emails, order history, and preferences. No more anonymous marketplace orders where the platform owns the relationship.

Delivery Rewards Program

Delivery customers earn loyalty points just like dine-in guests. Points, visits, and rewards work across all channels — giving delivery customers a reason to keep ordering directly from you.

Branded Ordering Experience

Your brand, your menu, your app. Customers order through your Appfront-powered website or mobile app — GrubHub just handles the last mile. No competing restaurants, no marketplace distractions.

Real-Time Delivery Tracking

Customers track their delivery through your branded experience — from kitchen to doorstep. Real-time driver location, ETA updates, and delivery confirmations all within your app.

AI-Powered Delivery Marketing

Appfront's AI analyzes delivery customer behavior to send personalized offers, win-back campaigns for lapsed delivery customers, and smart upsell recommendations at checkout.

Why This Matters

Why restaurants choose GrubHub + Appfront

Marketplace delivery costs restaurants 20-30% per order and hands your customer relationship to someone else. There's a better way.

1

Stop paying 20-30% commission

Marketplace orders eat into your margins with every delivery. GrubHub delivery through Appfront charges a flat per-delivery fee — so you keep the revenue you earn instead of giving a third of it away.

2

Own the guest relationship

On marketplaces, the customer belongs to the platform. With GrubHub + Appfront, every delivery customer is in your CRM with full contact info, order history, and behavioral data you can act on.

3

Delivery customers in your rewards program

Marketplace delivery customers never join your loyalty program. With Appfront, delivery guests earn points, unlock rewards, and get personalized offers — turning one-time orders into repeat business.

4

AI that drives repeat delivery orders

Appfront's AI learns from every delivery order to predict reorder timing, suggest personalized menu items, and trigger automated win-back campaigns when delivery customers go quiet.

Go Deeper

Explore GrubHub + Appfront by solution

Dive into specific capabilities and see how restaurants use GrubHub with Appfront for each part of their delivery strategy.

Online Ordering

Branded web ordering with built-in GrubHub delivery dispatch.

Loyalty & Rewards

Delivery customers earn and redeem rewards just like dine-in guests.

Mobile App

Your branded app with native delivery ordering and real-time tracking.

AI Marketing

Automated campaigns to drive repeat delivery orders and win back lapsed customers.

Common Questions

Frequently asked questions

Everything restaurants ask about using GrubHub with Appfront.

How does GrubHub delivery work with Appfront?
Appfront integrates with GrubHub's delivery network so orders placed through your branded website or mobile app are automatically dispatched to GrubHub drivers. Your customers order from your brand — GrubHub simply handles the delivery. No marketplace listing required.
Do I pay marketplace commission with GrubHub + Appfront?
No. Because orders come through your own Appfront-powered channels instead of the GrubHub marketplace, you avoid the 20-30% commission that marketplace orders carry. You pay a flat per-delivery fee and keep the full margin on every order.
Do I keep my customer data with GrubHub + Appfront?
Yes. Unlike marketplace orders where the platform owns the customer relationship, orders through your Appfront channels give you full access to guest data — names, emails, order history, and preferences. Every delivery customer becomes part of your CRM and loyalty program.
Can delivery customers earn loyalty points?
Absolutely. Since orders flow through your Appfront-powered channels, delivery customers participate in your rewards program just like dine-in or pickup guests. They earn points, unlock rewards, and receive personalized offers — driving repeat delivery orders.
How long does it take to set up GrubHub delivery with Appfront?
Most restaurants are live within 1-2 weeks. Appfront handles the GrubHub delivery integration, delivery zone configuration, and branded tracking setup. Once connected, delivery dispatch is fully automated — orders flow from your app or website to a GrubHub driver seamlessly.

Ready for commission-free
delivery?

See how GrubHub + Appfront lets you offer delivery without giving up your margins, your brand, or your customer data — in a quick 15-minute demo.

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