FAQ
appfront

Loyalty & Rewards for Toast POS

Build a loyalty program that turns one-time Toast guests into regulars — with points, rewards, and AI-personalized offers synced to every transaction.

How Loyalty Works on Toast

Appfront reads every Toast transaction to automatically track guest visits, spending, and preferences. Guests earn rewards through your branded app, web ordering, or in-store. Redemptions sync back to Toast.

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Toast Transaction
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Guest Profile
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Rewards Engine
Personalized Offers

Loyalty Features

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Points-Based Rewards

Earn points per dollar spent. Set custom earning rates, bonus multipliers, and redemption tiers.

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Visit-Based Programs

Reward frequency. Buy 10, get 1 free. Track visits automatically through Toast transaction data.

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Spend-Based Tiers

Bronze, Silver, Gold. Auto-upgrade guests as they hit spend thresholds. Exclusive perks at each level.

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Automated Campaigns

Win-back lapsed guests, celebrate birthdays, reward first visits. All triggered automatically by behavior.

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AI Personalization

Appfront's AI learns each guest's preferences from Toast order history to recommend the right offer at the right time.

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Guest CRM

Unified profiles with order history, loyalty status, lifetime value, visit frequency, and preferred items — all from Toast data.

Why Add Appfront Loyalty to Toast?

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Own your guest relationships

Toast processes transactions; Appfront turns them into lasting relationships with your brand.

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Increase visit frequency

Loyalty members visit 2-3x more often. Give guests a reason to come back.

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Higher average ticket

Personalized upsells and reward thresholds drive larger orders naturally.

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Data-driven decisions

See which promotions drive revenue, which guests are at risk, and where to invest.

Frequently Asked Questions

Can I run a loyalty program with Appfront on Toast POS?
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Yes. Appfront provides a complete loyalty engine that reads directly from your Toast transaction data. Track points, visits, or spending — guests earn automatically, and redemptions sync back to Toast.

Do guests need to scan anything at the register?
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No. Appfront identifies guests automatically when they order through your branded app or website. For in-store visits, guests can check in via your app or provide their phone number.

Can I create different loyalty tiers?
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Yes. Set up spend-based tiers (like Bronze, Silver, Gold) with automatic upgrades, exclusive perks, and tier-specific rewards. Appfront tracks everything using your Toast transaction history.

Does the loyalty program work across multiple locations?
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Absolutely. Appfront loyalty works across all your Toast locations. Guests earn and redeem at any location, and you get consolidated reporting across your entire brand.

How is this different from Toast Loyalty?
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Appfront offers deeper AI personalization, automated campaign triggers based on behavior, a fully branded mobile app experience, and advanced CRM segmentation. You also own all the guest data and can use it across channels beyond just Toast.

Ready to build loyalty on Toast?