FAQ
Commission-Free Delivery
DoorDash Drive
Appfront

DoorDash Drive + Appfront

Use DoorDash's delivery fleet without the marketplace commission. Orders flow through your branded channels, customers stay in your ecosystem, and you keep full control of your guest data, your brand, and your revenue.

Delivery Integration

How DoorDash Drive + Appfront work together

Customers order through your Appfront-powered branded channels. When a delivery order comes in, Appfront automatically dispatches a DoorDash driver — no marketplace listing, no commission, no loss of guest data.

DoorDash Drive
DoorDash Drive
Appfront
Delivery dispatch
Real-time tracking
Order routing
Driver status
Delivery zones
Customer notifications
Full Delivery Layer

Everything you get with DoorDash Drive + Appfront

DoorDash handles the drivers. Appfront handles the brand, the data, and the guest relationship. Together, you get delivery without the marketplace trade-offs.

Commission-Free Delivery

Orders come through your branded channels and are delivered by DoorDash. You pay a flat per-delivery fee instead of 20-30% marketplace commission — keeping more revenue on every order.

Own Your Guest Data

Every delivery customer is YOUR customer with full profiles — names, emails, order history, and preferences. No more anonymous marketplace orders where the platform owns the relationship.

Delivery Rewards Program

Delivery customers earn loyalty points just like dine-in guests. Points, visits, and rewards work across all channels — giving delivery customers a reason to keep ordering directly from you.

Branded Ordering Experience

Your brand, your menu, your app. Customers order through your Appfront-powered website or mobile app — DoorDash just handles the last mile. No competing restaurants, no marketplace distractions.

Real-Time Delivery Tracking

Customers track their delivery through your branded experience — from kitchen to doorstep. Real-time driver location, ETA updates, and delivery confirmations all within your app.

AI-Powered Delivery Marketing

Appfront's AI analyzes delivery customer behavior to send personalized offers, win-back campaigns for lapsed delivery customers, and smart upsell recommendations at checkout.

Why This Matters

Why restaurants choose DoorDash Drive + Appfront

Marketplace delivery costs restaurants 20-30% per order and hands your customer relationship to someone else. There's a better way.

1

Stop paying 20-30% commission

Marketplace orders eat into your margins with every delivery. DoorDash Drive through Appfront charges a flat per-delivery fee — so you keep the revenue you earn instead of giving a third of it away.

2

Own the guest relationship

On marketplaces, the customer belongs to the platform. With DoorDash Drive + Appfront, every delivery customer is in your CRM with full contact info, order history, and behavioral data you can act on.

3

Delivery customers in your rewards program

Marketplace delivery customers never join your loyalty program. With Appfront, delivery guests earn points, unlock rewards, and get personalized offers — turning one-time orders into repeat business.

4

AI that drives repeat delivery orders

Appfront's AI learns from every delivery order to predict reorder timing, suggest personalized menu items, and trigger automated win-back campaigns when delivery customers go quiet.

Go Deeper

Explore DoorDash Drive + Appfront by solution

Dive into specific capabilities and see how restaurants use DoorDash Drive with Appfront for each part of their delivery strategy.

Online Ordering

Branded web ordering with built-in DoorDash Drive delivery dispatch.

Loyalty & Rewards

Delivery customers earn and redeem rewards just like dine-in guests.

Mobile App

Your branded app with native delivery ordering and real-time tracking.

AI Marketing

Automated campaigns to drive repeat delivery orders and win back lapsed customers.

Common Questions

Frequently asked questions

Everything restaurants ask about using DoorDash Drive with Appfront.

What is DoorDash Drive and how does it work with Appfront?
DoorDash Drive is a white-label delivery service that lets you use DoorDash's fleet of drivers without listing on the DoorDash marketplace. When integrated with Appfront, orders placed through your branded website or mobile app are automatically dispatched to DoorDash drivers — your customers never leave your brand experience.
Do I pay marketplace commission with DoorDash Drive?
No. DoorDash Drive charges a flat per-delivery fee instead of the 20-30% commission that marketplace orders carry. Since orders come through your own Appfront-powered channels, you keep the full margin on every order minus the delivery fee.
Do I keep my customer data with DoorDash Drive + Appfront?
Yes. Unlike marketplace orders where DoorDash owns the customer relationship, orders through your Appfront channels give you full access to guest data — names, emails, order history, and preferences. Every delivery customer becomes part of your CRM and loyalty program.
Can delivery customers earn loyalty points?
Absolutely. Since orders flow through your Appfront-powered channels, delivery customers participate in your rewards program just like dine-in or pickup guests. They earn points, unlock rewards, and receive personalized offers — driving repeat delivery orders.
How long does it take to set up DoorDash Drive with Appfront?
Most restaurants are live within 1-2 weeks. Appfront handles the DoorDash Drive integration, delivery zone configuration, and branded tracking setup. Once connected, delivery dispatch is fully automated — orders flow from your app or website to a DoorDash driver seamlessly.

Ready for commission-free
delivery?

See how DoorDash Drive + Appfront lets you offer delivery without giving up your margins, your brand, or your customer data — in a quick 15-minute demo.

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